For marketing teams at South African brands
Your customers ask AI what to buy. Does it name you?
ChatGPT, Claude and Gemini answer with just a few brand names. If yours isn’t one of them, the customer goes elsewhere, and none of your reports will show it. CitedAI shows you where you stand, who AI names instead, and what to fix first.
TrackingChatGPTClaudeGemini
Results
To do
Proof
Every brand, by how often AI recommends it first. Yours is highlighted.
Example results page · made-up brands and numbers
The problem
The customers you never see. One question. Three AIs. Three different answers.
Someone asks AI what to buy. AI names a competitor. They buy from them. Nothing in your numbers moves.
Which bank is best for a small business?
For a small business, Aloe Financial is a strong pick. Its fees are low and you can open an account online. Protea Bank is good if you need a loan.
Protea Bank and Aloe Financial both suit a growing business. Meridian Bank is worth a look for its app.
Many owners choose Karoo Trust. It has low fees and good help when you need it. Aloe Financial comes a close second.
In the answer1 of 3
Recommended first0 of 3
Three AIs answer the same question. Meridian Bank is in one answer, and first in none.
Example: made-up brands and answers.
- 01
They ask AI, not Google
More and more buyers ask ChatGPT, Claude or Gemini what to buy. AI answers with a short list of names.
- 02
AI names a few brands
If yours isn’t on that list, you’re not in the running. There is no second page to scroll to.
- 03
Your reports can’t see it
No click, no visit, no lost lead to count. The sale just goes to a competitor, and you never know.
Real questions from our study. We asked all 100, word for word.
Our research
We asked AI 100 questions South Africans ask. Here is what we found.
About banks, insurance, medical aid, cellphones and internet. One answer each from ChatGPT, Claude and Gemini.
Three AIs, three answers
10 of 75
questions where ChatGPT, Claude and Gemini put the same brand first.
Banking1 of 24
Insurance0 of 14
Medical aid6 of 14
Cellphone and internet3 of 23
Same brand first Different brands first
One brand on top
46 of 64
In medical aid, one brand came first in 46 of 64 answers.
A few brands win
59–84%
of first places went to just three brands, in every industry we checked.
Named is not first
40+Named in at least
0Came first in
One brand was named in at least 40 answers, and came first in none.
Already happening
92 of 96
South African Google searches we checked showed Google’s own AI answer.
AI listens to others
7 of 8
Google AI answers about insurance used a comparison site. No insurer’s own website was used more.
Sources: our study of 13 October 2026, with one answer to each question from each AI. Our check of 96 Google searches in South Africa on 11 October 2026. Each is one day, and AI answers change.
Read the study, with every brand
What sets us apart
Built for South African brands.
When people ask AI what to buy, does it name you? We check hundreds to thousands of real questions, every month.
- 01
Asked the South African way
We ask the way South Africans ask, in rand, with local brands and local shops.
- 02
Coming first counts
Being named is not the same as coming first. We show you both.
- 03
More than a chart
We do not stop at a chart. We write a first draft of the article for you to edit and post.
- 04
Rand, month to month
Prices in rand. Month to month. No long contract.
- 05
Your agency stays
Keep your agency. We show them which questions to win, and check if their work moved anything.
Not ready for a demo yet?
Check your website free. In under a minute, see if AI tools can read it.
Your one-stop GEO suite
Be seen. Be found. Be ready.
Most tools stop at showing you where you stand. CitedAI also helps you fix it, and shows you what moved.
01VisibilityBe seen
Does AI name you?
See where ChatGPT, Claude and Gemini name you, who they name instead, and what each one says about you.
- Where AI names you, and where it leaves you out
- Who wins instead, and how often
- What each AI says, side by side
- Every answer saved, so you can read it yourself
Where AI names you, question by question
02DiscoverabilityBe found
Can AI find you, and get you right?
Make it easy for AI and shoppers to find you, read your pages and quote the right facts.
- A check of your website: can AI get in and read the pages that matter?
- Your product pages at South African shops, scored against your rivals
- Your brand facts in one place, so AI gets them right
- Plans for what to write next, and help writing it
Can AI read your website?
72out of 100
Website score
- AI can get inYes
- Pages AI can read41 of 50
- Fixes to copy and paste12
Your shop pages You Best rival
03MaturityBe ready
Are you getting better at this?
Track your progress every month. Show your leadership what moved, and why.
- What changed since last month
- A to-do list of what to fix first
- Your scores over time, for your website and your shop pages
- A clear starting point, so every change can be measured
Is your website getting easier for AI to read?
- Recommended first▲ 3.6 pts
- Pages AI can read▲ 6
- To-do list5 of 8 done
What you get in each part depends on your package.
Where AI names you, question by question
How it works
A habit, not a one-off report. Set up once, then check every month.
We do the asking for you. Every month we check again, so you can see what your work changed.
- 01
Book a demo
We show you what AI tells your customers about your brand and your competitors.
- 02
We set you up
We build the list of questions your customers ask, and add your competitors. Nothing to install.
- 03
Every month, a loop
AI answers change all the time. So every month we go round again.
- 1CheckWe ask AI your customers’ questions again, and check your website and shop pages.
- 2LearnSee what moved, who gained, and what AI got wrong about you.
- 3FixWork through your to-do list. Fix pages, facts and product listings.
- 4PublishWrite what AI is missing about you, with our plans and drafts.
Where you rank in AI answers
- 2Aloe Financial22.4%
- 3Karoo Trust17.9%
- 4Protea Bank13.6%
- 1Meridian Bank34.2%
- 5Cape Union Bank8.1%
- 6Highveld Capital3.8%
Example: made-up brands and numbers. Every brand is different.
See it in action
The work behind the number. One look at each part.
Made-up brands and numbers. The demo shows all of it, on your own brand.
Visibility
No black box. You see what AI said, word for word.
We keep every answer. Ask us for the receipts.
“Which bank has the best app in South Africa?”
For everyday banking, Meridian Bank’s app is often rated the best in South Africa. It is simple to use and its fees are low. Aloe Financial is a strong choice for features and rewards.
Visibility
Who wins instead?
The brands AI picks when it skips you, and how often.
Discoverability
Does AI get your facts right?
What AI says about you, checked against your real facts.
- Opening hoursRight
- Monthly feeWrong: AI says R95. It is R75.
- Number of branchesRight
Discoverability
Your shop pages talk to AI too.
One product page, before and after the fixes.
Day cream 50mlKestrel Day Cream with SPF 30, 50 ml, for dry skin
- Title says what it is
- Size and price
- Questions answered
Made-up product.
Maturity
What do we fix first?
A to-do list, in the order that matters most.
- Add your fees to your pricing page
- Fix the wrong monthly fee on two sites
- Answer the best bank for students question on your blog
- Get listed on three comparison sites
FAQ
Frequently asked questions
Haven’t found what you’re looking for? hello@ambitx.ai
CitedAI shows you what AI tells your customers about your brand. Every month, we ask ChatGPT, Claude and Gemini the questions your customers ask. Then we show you where you stand, who AI names instead, and what to fix first. CitedAI is built by AmbitX.ai in Johannesburg.
More and more people ask AI what to buy. AI gives one answer, and names just a few brands in it. If it names a competitor and not you, that customer may never find you. And you won’t know it happened.
Because nothing happens on your website. When AI names a competitor, the customer never visits you. So there is no visit, no click and no lost lead to count. The only way to see it is to ask AI the questions your customers ask. That is what we do.
Marketing teams at South African brands, and their agencies. It fits best when your customers compare brands before they buy. Think of banks, insurers, medical aids, shops, cellphone networks and car brands.
On 13 October 2026 we asked ChatGPT, Claude and Gemini 100 questions South Africans ask. They put the same brand first on just 10 of 75 questions. And in every industry we checked, three brands took most of the first places. Read the study on our blog.
ChatGPT, Claude and Gemini. We ask the AI behind each of them directly, the official way, and keep every answer.
Yes. We ask the AI behind ChatGPT the questions people ask in your industry. You see where it names your brand, where it names a competitor instead, and how it describes you.
Yes. Google gives you a list of links, and you pick one. AI gives you one answer. Google still matters. But even first place on Google does not promise that AI will name you.
Yes. Our free website check shows if AI tools can read your site. It takes under a minute, with no sign-up. It does not show what AI says about your brand. The demo does that.
CitedAI is available by invitation, in four packages: Entry, Pulse, Signal and Orbit. Big groups get Enterprise, sized with them. Book a demo at citedai.co.za/demo. We show you CitedAI on your own brand, help you pick a package, then set you up.
CitedAI is built in Johannesburg, for South African brands first. But it works in other countries too. We can check any market, in any language the AIs speak.
Book a demo
See what AI tells your customers.
CitedAI is for marketing teams at South African brands, and their agencies. It is available by invitation. Book a demo and we will show you, on your own brand.
Which medical aid is best for a young family?
AI named four brands. Is yours one of them?
What you will see in the demo
- 01What ChatGPT, Claude and Gemini tell your customers when they ask about your industry
- 02Where AI puts your brand, next to your own competitors, and who it names instead
- 03The questions to win first, and what we would fix first