Question 1

What is CitedAI?

Accepted Answer

CitedAI is an AI brand intelligence platform built by AmbitX.ai that tracks what major language models — ChatGPT, Claude, Gemini, and Perplexity — say about your brand. It monitors mentions, recommendations, share of voice, and sentiment in real-time. CitedAI is based in Johannesburg, South Africa and serves marketing teams, brand managers, and agencies.

Question 2

How does AI share of voice tracking work?

Accepted Answer

CitedAI sends industry-relevant queries to multiple LLMs and analyses which brands get mentioned, how often, in what position, and with what sentiment. This produces a Share of Voice percentage showing your brand's visibility relative to competitors across each AI model.

Question 3

Which AI models does CitedAI track?

Accepted Answer

CitedAI currently tracks OpenAI GPT-4o, Anthropic Claude, Google Gemini, and Perplexity. Enterprise plans include all available models.

Question 4

How much does CitedAI cost?

Accepted Answer

CitedAI offers three plans: Starter at R1,999/month (10 keywords, 2 LLMs), Pro at R4,999/month (50 keywords, 3 LLMs, weekly runs), and Enterprise with custom pricing. All plans include a 7-day free trial with no credit card required.

Question 5

Who is CitedAI for?

Accepted Answer

CitedAI is built for marketing teams, brand managers, and agencies in South Africa who want to understand and influence how AI models represent their brands to consumers.

Question 6

What is AI brand monitoring?

Accepted Answer

AI brand monitoring is the practice of tracking how large language models like ChatGPT, Claude, and Gemini mention, recommend, or describe your brand when users ask questions. Unlike traditional media monitoring, AI brand monitoring focuses on LLM outputs — which increasingly influence consumer decisions. CitedAI is the first dedicated AI brand monitoring platform built for the South African market.

Question 7

Why does AI share of voice matter?

Accepted Answer

When consumers ask AI assistants for product recommendations, the brands that get mentioned first and most often win. AI share of voice measures your brand's visibility in these AI-generated recommendations relative to competitors. As AI adoption grows, this metric becomes as important as traditional search rankings.

Question 8

Can I track what ChatGPT says about my brand?

Accepted Answer

Yes. CitedAI queries ChatGPT (GPT-4o) with your industry-specific keywords and tracks every mention of your brand — including position, sentiment, and context. You can see exactly how ChatGPT recommends your brand compared to competitors.

Question 9

Is CitedAI available outside South Africa?

Accepted Answer

CitedAI is built by AmbitX.ai in Johannesburg and initially targets South African businesses. However, the platform works globally — you can track brand mentions in any market or language that the LLMs support.